Kelmann Corp Privacy Policy

 Effective Date: [03/13/2025]

Kelmann Corp (“Kelmann” or “we,” “us,” or “our”) respects your privacy. This Privacy Policy (“Policy”) describes how we collect, use, protect, and disclose your Personal Information when operating our business, when you access or use our websites, including https://www.kelmann.com, https://kelmannhomes.com, and https://badgerremediation.com, (the “Sites”), when you obtain any of our products or services (the “Services”), or you otherwise communicate with us.

We may modify this Policy at any time. All changes will be effective immediately upon posting to the Sites. Material changes will be conspicuously posted on the Sites or otherwise communicated to you.

 WHAT IS PERSONAL INFORMATION?

“Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with you or your household. Personal Information does not include information that is available in public records or has been deidentified, aggregated, or both to the extent that it is no longer identifiable.

 THE PERSONAL INFORMATION WE COLLECT

We may collect the following categories of Personal Information:

• Personal Identifiers: Contact and identifying information, such as your name, signature, email address, phone number, mailing and billing address, and IP address.
• Financial Information: credit or debit card number.
  • Note: this information may be collected through our third-party payment processor, PayTrace. We do not collect or store this information.
• Insurance Policy Information: We may collect your insurance policy information, such as your policy number, deductible amount, and your coverages in order to provide our Services to you.
• Internet or Other Electronic Network Activity Information: Internet or other electronic network activity information, including, but not limited to, device ID, browser type, operating system, and CPU, and information regarding your interaction with the Sites.
• Geolocation Data: We may be able to associate an imprecise geolocation, such as your city, state, and ZIP code based on your IP address.

 SOURCES OF PERSONAL INFORMATION

Directly from You

We collect your Personal Information directly from you when you access or use the Sites or otherwise interact with us, such as engaging with customer support, taking surveys, or using our Services.

From You Automatically

We may collect certain information about you automatically when you use the Sites, such as your IP address, mobile carrier, and other device identifiers that are automatically assigned to your computer or device when you access the Internet. For more information, see the “Cookies and Analytics” section below.

From Third Parties

We and our service providers acting on our behalf may collect Personal Information about you from third parties in several ways, including, without limitation:

• We may receive Personal Information about you from third parties that provide services to us through or in connection with the performance or operation of the Sites, including our web hosting providers.
• We may receive information about your property, which may include personal information, through our parcel and aerial imagery providers.
• Our payment processor, PayTrace, collects your billing and banking information in order to process payments

Please note, we may combine the Personal Information and other information we receive about you from multiple sources, including, without limitation, Personal Information we collect directly from you and one or more third party sources.

 HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information for our business purposes, including to:

• Perform the Services. We use your Personal Information to communicate with you and to coordinate with insurance providers and contractors or subcontractors to perform our Services for you.
• Provide Customer Service. We use your Personal Information when responding to requests for information and to complete customer service requests. If you interact with us using our online chat, we may retain your chat transcripts to ensure quality service and to improve our Services.
• Operate the Sites. We may use your Personal Information to provide and maintain the Sites and our Services, including maintaining the security of the Sites and your Personal Information.
• Improve, develop, and analyze the Sites and Services. We administer surveys and collect feedback on your experience in order to improve our Services, and we may use your Personal Information to conduct statistical analysis and customize your experience with the Sites.
• Promotional Efforts. We may use your Personal Information to follow up with information about our Services and to provide our newsletters and other promotional content.
• Comply with legal and regulatory requirements and protect the safety and security of our business. We may use your Personal Information to comply with laws, regulations, or other legal obligations, to assist in an investigation, to protect and defend our rights and property or the rights of third parties, or to enforce our terms and conditions. We may also use Personal Information to prevent suspected fraud, threats to our Sites or network, or other illegal or harmful activities.
• Facilitate other business purposes as permitted under applicable law.

DISCLOSING YOUR PERSONAL INFORMATION

We may share Personal Information for various business purposes consistent with the uses described in this Policy, with third parties when you explicitly direct or consent to such sharing, or as required or permitted by law, including with:

• Service Providers. We may share your Personal Information with service providers to help us host and manage the Sites, improve the content and functionality of the Sites and our Services, perform data analysis and statistical analysis, troubleshoot problems with the Sites, and improve the Sites’ security. Service providers include web hosting and storage providers, our online chat provider, and payment provider. We use PayTrace as our third-party payment processor. For more information on PayTrace’s privacy practices, please see their Privacy Policy.
• Insurance Companies. In order to coordinate insurance claims and provide other Services, we may share your Personal Information with your insurance providers.
• Contractors and Subcontractors. We provide information, such as your name and address, to our contractors and subcontractors in order to perform the Services that you have requested, such as remediation or remodeling services.
• Parties to Business Transactions. In the event of an anticipated or actual merger or acquisition, bankruptcy, or other sale of all or a portion of our assets, we may transfer or allow third parties to use information owned or controlled by us, including Personal Information. We reserve the right, in connection with these types of transactions, to transfer, share, assign, or sell your Personal Information and other information we have collected to third parties or to authorize such third parties to use any Personal Information including for due diligence as part of any of the transactions described in this paragraph. Any Personal Information that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.
• Government and Law Enforcement. We may share your Personal Information with third parties as required by law or subpoena, or if we reasonably believe such action is necessary to comply with the law and/or the reasonable requests of regulators, law enforcement, or other public authorities, to protect our property, legal rights, safety, or the safety of others, to prevent harm, investigate fraud, or to protect the security or integrity of the Sites or any equipment used to make the Sites available.
• Professional Advisors. We may share your Personal Information with our professional advisors, such as our attorneys, accountants, financial advisors, and business advisors, in their capacity as advisors to Kelmann.

TOOLS WE USE AND YOUR CHOICES

Cookies and Analytics

We use cookies and collect data on your usage of the Sites to learn whether the Sites are operating optimally. Cookies are small text files that are sent to your browser from a website’s computers and stored on your computer or device. When you visit a website again, the cookie allows that website to recognize your browser. Cookies may store unique identifiers, user preferences, and other information. We collect data on your interactions with the Sites to identify and correct errors and other diagnostic purposes, and to collect statistical traffic data to improve the Sites.

Google Analytics

Google Analytics is a third-party service that transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We have enabled and implemented Google Analytics and the following advertising features: AdWords and Dynamic Remarketing. To opt-out of the use of this data by Google Analytics, you can follow the instructions to download and install the Google Analytics Opt-out Browser Add-on for each web browser you use. Using the Google Analytics Opt-Out Browser Add-On will not prevent us from using other analytics tools and will not prevent data from being sent to us or to Google. Opting out will not affect your use of the Sites or Services. For more information on how Google uses Personal Information, visit Google’s Privacy Policy and Google’s page on How Google uses data when you use our partners’ sites or apps.

Your Choices

You may update or correct certain Personal Information you have provided us by contacting us at it@kelmann.com.

The Options/Settings section of most internet browsers will tell you how to manage cookies and other technologies that may be uploaded to your device, including how to disable such technologies. You can disable our cookies, or all cookies, through your browser settings, but please note, disabling cookies may impact some of the features of the Sites and prevent them from operating as intended. You can learn more about cookies, including how to see what cookies have been uploaded to your device and how to manage and delete them, by visiting https://www.allaboutcookies.org/.

If you sign up to receive electronic communications, you consent to our sending such electronic communications to you using the email address you provide. If you no longer want to receive electronic marketing communications from us, please use the “unsubscribe” button found on the emails you received.

 SECURITY OF INFORMATION

Protecting your Personal Information is important to us. We use commercially reasonable administrative, technical, and physical safeguards to maintain the security and privacy of your Personal Information.

 THIRD PARTY LINKS

The Sites may contain links to third-party websites. Such sites may collect your Personal Information, use their own tracking technologies, and have privacy practices that differ from our own. Kelmann is not responsible for the privacy practices of the companies to whom such websites pertain, and this Policy does not apply to any third-party websites or to any Personal Information that you may provide to third parties. We encourage you to review the privacy policies and terms of use of any third-party sites you visit.

SOCIAL MEDIA

Kelmann participates in social media platforms such as LinkedIn, Facebook, X, and Instagram that enable online sharing and collaboration among users. Anything you post on our social media pages is public information and will not be treated confidentially. We may post (or re-post) anything you post on our social media pages on the Sites, Services, and our social media pages. Your use of social media is governed by the privacy policies and terms of use of the third parties that own and operate those websites and not by this Policy. We encourage you to review those policies and terms.

CHILDREN’S PRIVACY

We do not market our services or direct or target any piece of the Sites to children under the age of 18 or knowingly collect any Personal Information from children under the age of 18.

 CONTACT US

We welcome your questions, comments, and concerns regarding how we collect, use, protect, and share your Personal Information. You can contact us using the following methods:

Phone: 414-774-3799

Email: it@kelmann.com

Mail:      12001 W Dearborn Ave

Wauwatosa, WI 53226